Storage FAQS
Smarter Storage
Whether you're a first-time renter seeking guidance on choosing the right self storage unit, or a storage savvy customer looking for tips on optimising storage practices, we've got you covered.
Our comprehensive FAQ section is designed to provide you with practical advice and insights to help you make informed decisions and maximise your storage experience with us.
Need some help? Contact our friendly storage specialists for more information on self storage.
Self storage works in the following way:
- Choose your unit: Decide on the size of your storage unit based on your needs.
- Book your unit: Reserve your unit online or in person. You'll agree to a rental period and will have to pay a deposit.
- Move-in: Bring your items to our facility and pack your unit. We offer trolleys and lifts to help with heavy items.
Access anytime: You will have 24-hour access to your unit.
- Move out: When you no longer need to use our storage unit, just remove your items and close out your agreement with us.
Self storage works in the following way:
- Choose your unit: Decide on the size of your storage unit based on your needs.
- Book your unit: Reserve your unit online or in person. You'll agree to a rental period and will have to pay a deposit.
- Move-in: Bring your items to our facility and pack your unit. We offer trolleys and lifts to help with heavy items. Access anytime: You will have 24-hour access to your unit.
- Move out: When you no longer need to use our storage unit, just remove your items and close out your agreement with us.
There are a few items that are not allowed to be stored in our self storage facilities, such as food, hazardous material, stolen or illegal goods, weapons and ammunition, living items and money.
If you are unsure whether you can store your items, contact us today!
There are a few items that are not allowed to be stored in our self storage facilities, such as food, hazardous material, stolen or illegal goods, weapons and ammunition, living items and money.
If you are unsure whether you can store your items, contact us today!
Yes, you will be able to access the self storage unit on a short notice due to our facilities being accessible 24/7.
Yes, you will be able to access the self storage unit on a short notice due to our facilities being accessible 24/7.
Yes, ensure that you have goods protection for the items left in our storage unit.
This provides an extra layer of protection for your personal belongings. Contact us today to find out what Goods Protection we offer.
Yes, ensure that you have goods protection for the items left in our storage unit.
This provides an extra layer of protection for your personal belongings. Contact us today to find out what Goods Protection we offer.
Yes, the storage unit that you rent out will be private and will be secured with a unique Nokē App system, that only you will have access to.
Yes, the storage unit that you rent out will be private and will be secured with a unique Nokē App system, that only you will have access to.
No, self storage can be used for smaller items, too. We have smaller lockers available if you are interested in only storing smaller items, and large units for those larger belongings.
No, self storage can be used for smaller items, too. We have smaller lockers available if you are interested in only storing smaller items, and large units for those larger belongings.
Simply use our online booking system to secure a unit at one of our Here locations. Alternatively, if you would like guidance to support you in deciding the unit size that works best for you, give our team a call.
Simply use our online booking system to secure a unit at one of our Here locations. Alternatively, if you would like guidance to support you in deciding the unit size that works best for you, give our team a call.
Our sites are open 7 days a week. Most of our facilities have 24/7 accessibility, please refer to individual facility opening times.
Our sites are open 7 days a week. Most of our facilities have 24/7 accessibility, please refer to individual facility opening times.
No! We’re all about making things simple at Here. We take payment from your move-in date, not your reservation date.
No! We’re all about making things simple at Here. We take payment from your move-in date, not your reservation date.
With state-of-the-art security measures and 24-hour CCTV, you can rest assured that your belongings will be safe at all times.
With state-of-the-art security measures and 24-hour CCTV, you can rest assured that your belongings will be safe at all times.
Simply fill in a form online or give us a call on 01509 807107.
Simply fill in a form online or give us a call on 01509 807107.
You can use our online booking option to book your unit. Here, you will be able to choose the size that you need and for how long. If you'd prefer a face-to-face chat you can also visit our storage facility in person and book your unit with the help of our friendly team.
You can use our online booking option to book your unit. Here, you will be able to choose the size that you need and for how long. If you'd prefer a face-to-face chat you can also visit our storage facility in person and book your unit with the help of our friendly team.
To be able to find the right size for your needs, you will need to consider what you will be storing with us. Furniture and appliances might need a larger unit, while boxes of personal items might fit into a smaller space.
Have a look at our size guide, to select the perfect unit.
To be able to find the right size for your needs, you will need to consider what you will be storing with us. Furniture and appliances might need a larger unit, while boxes of personal items might fit into a smaller space.
Have a look at our size guide, to select the perfect unit.
The safety of your items is our top priority. At Here, our facility is equipped with security features such as 24/7 surveillance cameras, gated access, and individual alarms for each unit. Think of it as having your own personal security team watching over your belongings.
The safety of your items is our top priority. At Here, our facility is equipped with security features such as 24/7 surveillance cameras, gated access, and individual alarms for each unit. Think of it as having your own personal security team watching over your belongings.
All our facilities have plenty of onsite parking. This makes loading and unloading your belongings convenient. Please note, however, that parking is subject to availability.
All our facilities have plenty of onsite parking. This makes loading and unloading your belongings convenient. Please note, however, that parking is subject to availability.
Sleeping at our storage facility is not allowed. Our units are simply for your personal belongings that need to be stored away.
Sleeping at our storage facility is not allowed. Our units are simply for your personal belongings that need to be stored away.
Student self storage provides a secure and accessible space for you to store your belongings during summer breaks, study abroad semesters, or any transitional period. It’s an ideal solution for keeping your items safe when you can't take them with you.
Student self storage provides a secure and accessible space for you to store your belongings during summer breaks, study abroad semesters, or any transitional period. It’s an ideal solution for keeping your items safe when you can't take them with you.
Have a look at our size guide, to select the perfect unit. Get in touch with our store teams to find out availability at each location.
Have a look at our size guide, to select the perfect unit. Get in touch with our store teams to find out availability at each location.
Your items will be safe and secure with our CCTV system. Your storage unit will also be accessible with our latest Nokē technology, which is only accessible to you.
Your items will be safe and secure with our CCTV system. Your storage unit will also be accessible with our latest Nokē technology, which is only accessible to you.
You can store almost anything that fits within your unit’s size constraints, from books and clothing to electronics and furniture. We do have restrictions on prohibited items, ensuring a safe environment for all our customers.
You can store almost anything that fits within your unit’s size constraints, from books and clothing to electronics and furniture. We do have restrictions on prohibited items, ensuring a safe environment for all our customers.
You will have 24/7 access to your items, so you don’t need to worry about needing something last-minute and then not being able to get it.
You will have 24/7 access to your items, so you don’t need to worry about needing something last-minute and then not being able to get it.
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